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To Gift or Not to Gift? Recognizing Caregivers at Holiday Time

By Claudia Fine, LCSW, MPH, CMC - SeniorBridge Executive Vice President, Chief Professional Officer
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The holidays are a time to share good cheer and good will—often by exchanging gifts. Who doesn’t welcome appreciation during the holidays for a job well done all year?

But can expensive gifts or large checks to caregivers blur the lines between professionalism and personal friendship?

While a gift-giver may be simply expressing gratitude to the caregiver for doing things that he or she can no longer do, the danger lies in the possibility that a generous gift may compromise a caregiver’s ability to assess and intervene in the best interest of the client.

Typically, those caring for the frail elderly are long-term employees who establish close bonds with their clients. In fact, these relationships are often so close, it can be a real challenge to maintain the important balance between the caregiver’s professional and personal role. Suppose, for example, a caregiver felt that something a client had asked him or her to do was not in the client’s best interest or not within the scope of the job responsibilities. Might the gift sway his or her judgment? Would the caregiver feel beholden, making it difficult to say “no” to the client’s requests? Although, well-intentioned, overly generous gift-giving has the potential to undermine important efforts to professionalize paid caregiving, and may actually compromise the client’s care.

So how can clients recognize their homecare workers at holiday time without undermining the relationship? Acknowledging the caregiver with a special note of thanks or a small, cost-appropriate gift is fine. If greater recognition is in order, clients should consider a gift that will show real respect and pay dividends long after a check is spent, such as an investment in the caregiver’s professional development or emotional growth. Meaningful gifts might include enabling the paid caregiver to attend a support group or a continuing education class. Another way to show appreciation might be a testimonial or a referral. Making a donation to a relevant or favorite charity in the caregiver’s name is also a thoughtful way to acknowledge a job well done.

Gift giving can also be challenging for caregivers who must give clients the opportunity to demonstrate appreciation and give back. At the same time, they deserve to experience recognition and gratitude for a job well done. Ultimately, the primary focus must be to maintain ethical standards, values and a strong sense of empathy for both the paid caregiver and the client.



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